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Frequently Asked Questions


General

What is Linen + Lore Home?

Linen + Lore Home is an interior styling firm and curated home decor shoppe specializing in antiques, seasonal styling, and bespoke furnishings. Learn More About Us

Where are you located?

Our retail shoppe is located in Waterloo, Ontario — visit our Contact page for hours and directions.

Do you offer both in-person and virtual styling services?

Yes, we offer in-person styling within select areas of Ontario and virtual consultations for clients across Canada.

Interior Styling Services

What is the difference between interior styling and interior design?

We focus on styling — enhancing your existing space with furnishings, decor, and finishing touches — rather than structural renovations or construction.

What’s included in your styling services?

We offer a variety of interior styling services depending on assistance required but our most popular; Full Service Design is turnkey — we handle everything from concept to completion. We supply all furnishings and decor exclusively through our shoppe, including furniture, custom drapery, original and antique art, rugs, lighting, pillows, and curated accessories. Each project is uniquely curated to reflect your lifestyle, space, and aesthetic preferences.

Do you work with existing furniture or only items from your shoppe?

We primarily style using items sourced through our shoppe to ensure a cohesive, elevated look, but we can absolutely incorporate select client-owned pieces.

How do I book a consultation?

You can fill out our inquiry form on the Design Services page, and we’ll be in touch to schedule a discovery call.

Retail Shoppe

What types of items do you carry in your store?

We offer a mix of antiques, seasonal home decor, original art, textiles, and curated furnishings exclusive to our shoppe.

Are your antiques authentic?

Yes — all of our antique items are carefully sourced and authentically aged, with their provenance noted when available.

Do you restock seasonal collections?

Seasonal collections are often limited edition. Once sold out, they typically won’t return, so we recommend shopping early.

Orders & Shipping

Do you ship across Canada?

Yes — we ship most items nationwide for free over purchases of $150 (pre-tax). Oversized or fragile items may have special shipping rates. Contact us for a shipping quote.

Can I return or exchange an item?

Absolutely! Regular priced items may be returned in store for store credit. Sale/discounted and custom order items are final sale. Please review item details carefully or contact us with questions prior to purchase.

Do you offer local pickup?

Local pickup is available at checkout. We’ll notify you when your order is ready.

Custom Inquiries

Can you source a specific antique or decor item for me?

Yes, we offer sourcing services for unique pieces. Reach out via our Contact page with details of what you’re looking for.

Do you offer trade discounts to designers or stylists?

We do — please see our Trade Program page learn more about our program.